Setting Up Your Home
You will need to contact your local service providers to set up your public utilities (water, heat and hydro).
You will also have to set up telephone, television, and internet services.
If you live in an apartment, the landlord will tell you if you need to set up your public utilities.
You will need to show photo ID or documentation like your permanent residence card, SIN number, driver’s license, or credit card to set up the services.
Follow the questions to set up services in your new home:
• How do I set up my telephone?
• How do I set up my public utilities?
• How do I set up my cable or satellite television?
• How do I set up my internet?
• Where do I find information on garbage and recycling?
How do I set up my telephone?
Call a local telephone provider before moving to set up telephone service for your move in day. Bell Canada and Cogeco Cable are the primary telephone providers for Chatham-Kent.
Remember to ask about a long distance saving plan while discussing telephone plans.
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How do I set up my public utilities? (Water, Gas, Electricity)
Use the Utilities Directory to find your water, natural gas, and electricity suppliers within your community.
For your public utilities, you will pay a deposit fee that credits your account after one year of service.
Ask your service provider for a monthly payment plan. This means you will pay the same payment each month based on estimated usage for the year. If you have overpaid, the service provider will deduct the amount from your bill.
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How do I set up my cable or satellite television?
There are several options to set-up your television service in Chatham-Kent. You can have basic or digital cable connection, as well as satellite hook-up for your television.
Satellite hook-up is the only option available, aside from an antenna, if you live in a rural area.
Ask your provider about ordering cultural channels that show content in your native language.
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How do I set up my Internet?
Follow the link for internet providers in Chatham-Kent.
Be sure to discuss the various plans for services based on your internet usage.
Important Note: Ask the service provider if they provide bundle packages for the telephone, television and internet. This will save you money.
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